Tap for tickets to see the artists and teams you love. Extremely frustrating. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. They hold your money forever if there is any issue with your event or if you sold your tickets. Buying Basics How can I buy tickets? LearnMore. Press question mark to learn the rest of the keyboard shortcuts. Get started today. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? And that was after the minutes that passed by before I actually set the timer. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. 5 comments 100% Upvoted This thread is archived I am never and I mean NEVER going to buy from AXSTickets again until they fix this! Thanks for the review and enjoy your event! The hassle with trying to login is just ridiculous! Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Same here! Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. No. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. I purchased three tickets for friends to go to the Joyner Lucas concert. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I logged in and it said I had no purchased tickets and no events. Entering The Venue How do I get into the venue? After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. What a waste. I shall try that on Monday after the show. Plans can . This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Pick your exact se Table of Contents: Press question mark to learn the rest of the keyboard shortcuts. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. And why did I pay such exorbitant surcharge fees for THIS experience? I finally had to send him a picture of my ID so they could look up the ticket to print for him. Our 2022 Transparency Report has landed Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. I constantly had to check everyday because it would log me out everyday. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. All of this because we were linked to LAST YEARS tickets! Damn thats really smart Im gonna do that from now on. There is no error indicated but I am unable to complete purchase. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . Later it logged me out and I logged right back in. Copyright 2023 Apple Inc. All rights reserved. I assume the meet and greet is after. I logged into the website and it still said the same thing. I purchased tickets and created an account using my Facebook. Second, AXSTickets doesnt have a history of the event. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. LTE/3G/2G (auto connect). Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. With the AXS app, you can After entering credit card info (correctly) the next button never lights up to proceed to billing address. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Downloaded AXSTickets no tickets. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. I went back to AXSTickets and they were there. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. After the concert I ask a staff member what's up, and they say the meet and greet was before. DISCOVER GREAT EVENTSTheres so much to see. cant go, and more. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Something told me to go on the actual website. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. See all 9 articles Ticket Order Help With the AXS app, you can I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. So basically quit your job if you want to enquire about your ticket. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I got to the event, having paid for 10 tickets, and the etickets didnt work. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. DON'T DO IT! You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. called the support number and held from 20 minutes to hr and 20 minute. AXS Ticketing & Mobile Delivery. I can log in on my computer but not on the AXS app on my phone. I logged into AXSTickets and saw the tickets. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. Hour long customer service wait with no live person interaction. Their website did not inform me I would be charged $25 for this service. What's a "Waiting Room"? Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Does my friend have to accept each ticket separately? I am very frustrated about my tickets! cant go, and more. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. 5. AXS site or mobile wont let me sign in for refund. Even the emails disappeared. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Does not recognize sign in and unable to change password. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Are you having issues? Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. We know that fans of live entertainment have been looking for a solution to these issues for a long time. AXS has gone down the hill as soon as they stopped taking calls. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. I received an email back immediately letting me know they received my request. I have exactly the same problem. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . I can see my tickets, but I don't see a way to print them. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Sheffield and Glasgow. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I add tickets to my cart but when I go to check out it says my cart is empty. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. Hi all, just a bit of info in case anyone has a similar issue to me. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I would give AXSTickets no stars if i could. I always try to pay with PayPal, just for their excellent refund policy. can't go, and more. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. do not use AXSTickets to sell tickets. Is it Safe? I linked and logged into Facebook, and then I got a page to verify my account. I figured this out all on my own no thanks to their support team. Privacy Policy. Hooray!But it forgot who I was and told me to create an account again. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. I have changed my password. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. What fees are there when buying tickets? HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Created an AXS. Please help! If they pay you now, there's no insurance for them if the new owners are refused entry. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 39,8 km. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Checked my account and it's back in there. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. And waited. And they had no answers for me. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I cannot log into the main AXS page on the AXS website. Im very easily to forget my password. I followed the directions of creating a AXS account via the email address that they sent me the email. Yet I do not have my tickets or any co formation. Lets try again., - Unable to sign in after downloading the app. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Payer 4,10 (Page St. Maximin) 38,8 km. This helps prevent ticket touting and help combat illegal counterfeiting. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. They said he had 6 tickets ( I only had 5!) Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tap for tickets to see the artists and teams you love. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Plans can change. Prendre un ticket (Page La Barque) 2,7 km. Now, tell me why this is happening. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Once tickets are transferred through AXS, the original purchaser does not have access. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. This telling me time and time again, that I had NO EVENT COMING. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Dope concert. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Front row or on the aisle? I tried buying tickets on the website, got an error with payment. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. So if you find that your tickets have disappeared it seems there's no need to worry. The email sharing the tickets never went through. Really?!!!. Please fix. These tickets are non refundable so I am out $200. I didnt have a problem with the transition until I downloaded AXS and attempted to login. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Even the emails disappeared. Sports and arena events will usually be the most expensive with the best seating options topping $150. Exit outOf the window immediately. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. Adding tickets to Wallet is a must, and sending/revoking needs major help. Nyman Subscriber 7 Subscriber My recipient never received an email with the shared ticket (definitely input the email address correctly). This is the second time I had to deal with AXS and both times I had bad experience. Solid Gold Turf Club St Paul Minnesota Friday November 26. If you have just bought your tickets and aren't seeing them in your account, hang tight! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. I can't access purchasing tickets either on my desktop or phone. This is my friend time buying through AXS for other people and Im not sure I would use them again. What is the deal with this thing? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Its all a fan needs, all in one app. AXSTickets is absolute garbage!!! I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. There is no fee for transferring seats and you are allowed unlimited transfers. I got in touch with AXS and the woman I spoke to assured me that everything's alright. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I have an issue with AXS Tickets too. Zero stress. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. This is how I was tricked into buying more tickets. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Especially if you cant even get it for work properly. I requested a password and followed the instructions, but that didnt resolve the situation. Thats why I download AXSTickets to help me to keep sign in. This was after spending quite a bit of time talking on the phone with customer service before we left home! AXS Tickets does not seem very safe to us. But yeah Im NEVER using them again What happened to you? Two of the ticket were bought together and the other was bought separately. They show up on website though. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I will do everything I can to NOT buy tickets from AXS in the future. Tried resetting my password but no email sends to my account. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. As soon as I select buy tickets the next page fails to fully load. UPDATE: received a developer response that pretty much blamed me for their negligence. Save your emailed tickets. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. The tickets were $300 too. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Eventually I had to go through my credit card company to dispute the payment for tickets. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Still no success. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. And they had no answers for me. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? SOLD TICKETS VIA AXS. So after waiting in line I had to go to another line for printed tickets. Its all a fan needs, all in one app. NOT RECEIVED MY TICKETS FOR TONIGHT With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I can log in on my computer but not on the AXS app on my phone. How GetHuman-robtixsa fixed the problem. How you have this market largely cornered is beyond me. Can transfer over AXS app. Press J to jump to the feed. Alex P. is a great addition to our team. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? I had to get on my phone. EASILY SELL YOUR TICKETSPlans can change. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Has anyone else had this problem? Even just a lil tickets under revision or similar would be fine. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Tickets from one order are there, the other order isnt and I havent received two emails either. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I have to agree with everyone here, on the catastrophy of this AXS App. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Panic over. Worst customer service YET again! The first time, was for. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. I called the royal albert hall at last minute and they said they can reprint. Tickets never arrived (not the first time this has happened with me). In the future, I would definitely try not to use AXS for ticket purchases. We dont need an app for everything. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. I understand theres a pandemic going on, and Ive tried being patient for weeks now. I have a problem with AXS Tickets Are you having issues? I have deleted data and cache to no avail. . You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . So naturally I assumed the ad closed my window browser and did not complete my purchase. DO NOT USE THIS COMPANY! The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. avoid getting your tickets via this app at all costs! I was worried that they had been cancelled for some reason after reading that it has happened to others.
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